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Frequently Asked Questions
We understand that you may have questions about our services, and we're here to help. Check out our list of frequently asked questions below for more information on our vehicles, drivers, tracking system, child/booster seats, service areas, cancellation policy, and corporate accounts. If you have a question that isn't answered here, feel free to contact us and we'll be happy to assist you.
How Can I Book
Either Book By Phone On: 01226 105109
Or Use Our Booking Form: Book Now
What types of vehicles do you offer for airport transfers and other travel needs?
We offer a variety of vehicles, including saloon cars, estate cars, MPVs, and 8-seater minibuses, depending on your needs.
Are your drivers qualified and licensed?
Yes, all of our drivers have up-to-date DBS and medical checks and are licensed by the local council.
How can I track my driver?
We provide a confirmation text with live driver tracking to ensure that you have the most up-to-date information on your driver's location.
Do you provide child/booster seats for travel with children?
While you may use your own child/booster seats, we will keep them safe for your return journey.
What areas do you serve?
We operate a 24/7 service covering all aspects of long-distance taxi travel across the UK, including transfers to airports, coastal resorts, seaports, and more.
What happens if my flight or ship is delayed?
We monitor all flights and ships to ensure that we are aware of any delays or cancellations. If your flight or ship is delayed, we will adjust your pickup time accordingly.
What happens if I need to cancel my booking?
If you need to cancel your booking, please let us know as soon as possible. We have a flexible cancellation policy and will work with you to reschedule or provide a refund if necessary.
Do you offer corporate accounts?
Yes, we offer corporate accounts for businesses of all sizes. Contact us to learn more about our corporate travel services.